Custom designs available now!
Custom designs available now!
Terms and Conditions of Thierry Jones Design
Please read these Terms and Conditions carefully before using the services provided by Thierry Jones Design. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our services.
1. Service Withdrawal and Cancellation:
Thierry Jones Design reserves the right to withdraw or cancel any services, products, or orders at our sole discretion. In such cases, we will make reasonable efforts to provide timely notification and refund any payments made for the canceled services or products.
2. Financial Transactions:
All financial transactions conducted through our website or other designated platforms are subject to our Privacy Policy and applicable laws. Thierry Jones Design is not liable for any unauthorized access, loss, or damages resulting from the use of third-party payment processors or any other financial transaction methods.
3. Liability:
While we strive to provide accurate and up-to-date information, Thierry Jones Design does not guarantee the accuracy, completeness, or timeliness of any content on our website or other platforms. We shall not be held liable for any errors, omissions, or damages resulting from the use or reliance on such information. Furthermore, we reserve the right to modify, update, or remove content without prior notice.
4. Copyright:
All content, including but not limited to text, images, logos, designs, and trademarks displayed on Thierry Jones Design's website and other platforms, are the intellectual property of Thierry Jones Design and protected by applicable copyright laws. Any unauthorized use, reproduction, distribution, or modification of our copyrighted material is strictly prohibited without prior written consent.
5. User Conduct:
By accessing our services, you agree to abide by the following rules of conduct:
a. Do not engage in unlawful, fraudulent, or malicious activities.
b. Do not use hate speech, promote discrimination, or engage in bullying or harassment.
c. Do not engage in spamming, chain letters, or any form of unauthorized promotions.
d. Do not attempt to gain unauthorized access to our systems or interfere with our services.
e. Do not upload or share content that infringes upon the intellectual property rights of others.
f. Do not use our services for any commercial purposes without explicit written permission.
6. Account Suspension or Termination:
Thierry Jones Design reserves the right to suspend or terminate user accounts that violate these Terms and Conditions or engage in any prohibited conduct. We may do so without prior notice or liability and are not responsible for any loss or damages incurred as a result of such actions.
7. Other Terms and Conditions:
Thierry Jones Design reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after any modifications will constitute acceptance of the updated Terms and Conditions.
8. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pennsylvania. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Pennsylvania.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [contact information].
Last updated: 06/30/2023
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Thierry Jones Design.
Return Policy:
At Thierry Jones Design, we take pride in our fine jewelry creations and are committed to ensuring your satisfaction with each purchase. We understand the importance of clarity and transparency in our return policy. Please carefully review the following guidelines to understand our return policy:
1. Limited Return Policy:
Due to the custom nature of many of our pieces and to maintain the highest standards of quality, we have a limited return policy. In general, all sales are final, and many of our jewelry pieces are non-returnable. This policy helps us maintain the uniqueness and exclusivity of our designs.
2. Exceptions to Our Limited Return Policy:
Exceptions to our limited return policy are only made in cases where clear proof is provided that the item arrived damaged or incorrect as per the signed invoice or contract. We understand that unforeseen circumstances may occur during shipping or handling, and we want to ensure that you receive the piece you ordered in the desired condition.
3. Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact our customer service team immediately and provide clear photographic evidence of the damage or discrepancy. We will carefully review your case and work with you to resolve the issue promptly. If it is determined that the item was indeed damaged or incorrect, we will provide instructions on how to return the item and arrange for a replacement or refund.
4. Verification Process:
For cases where a return is deemed eligible, we may require verification through the signed invoice or contract. This is to ensure that the item in question matches the original specifications and to safeguard against fraudulent claims.
5. Custom Orders and Personalized Pieces:
Custom orders and personalized jewelry pieces, including engraved or specially modified items, are typically non-returnable. These pieces are uniquely crafted to your specific preferences, making them one-of-a-kind and tailored exclusively to you.
6. Clear Communication:
To avoid any misunderstandings, it is essential to carefully review the terms and conditions outlined on your invoice or contract. If there are any specific return provisions stated, they will take precedence over our general limited return policy. Clear communication and understanding between both parties are crucial in ensuring a smooth and satisfactory experience.
7. Contact Our Customer Service Team:
If you have any questions or concerns regarding our return policy, please reach out to our customer service team. They are available to provide assistance, clarify any doubts, and guide you through the process.
We strive to create exceptional jewelry pieces and exceed your expectations. Our return policy ensures that your satisfaction and trust in Thierry Jones Design remain at the forefront of our business. We appreciate your understanding of the unique nature of our creations and are dedicated to working with you to address any issues that may arise.
Please note that this return policy is subject to change, and we recommend reviewing the policy on our website or contacting our customer service team for the most up-to-date information.
Thank you for choosing Thierry Jones Design as your destination for your fine jewelry creations.
Copyright © 2023 Thierry Jones Design - All Rights Reserved.
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